Please note all new styles are preorder (unless otherwise stated), and will ship the moment they arrive at the warehouse, typically 6-8 weeks after an order is placed.
We ship via FedEx and UPS Ground, 2 Day, and Overnight. Only Ground shipping is available to Alaska, Hawaii and other U.S. territories. Shipping does not reflect holiday delivery schedules.
2Day and Overnight shipping are not available for Saturday deliveries. Shipping is not available to post office boxes.
We currently offer shipping worldwide. Please note all international shipping, duties and taxes are at the responsibility of the customer.
We are happy to accept eligible returns in new and unused condition with all original packaging within 15 days from receipt of the package. A refund will be made in the original form of payment within 7 days of the items receipt, less a $10 return shipping fee. Items must not be worn, damaged or altered in any way and all tags must be attached with all original packaging included.
MICHELLE SMITH reserves the right to deny any return that does not fall within the specific guidelines listed above. Items will be sent back directly to the customer in a timely manner should they not fit the return requirements listed above. All flash sale items are final sale.
We are happy to offer free exchanges of your eligible item for a different size or color. Please select exchange in our returns system here.
You can access our easy return portal here.